"We wanted a strategic IT partner that could tell us what we needed, when we need it and where we need to invest. Building that type of relationship with ActionPoint, for us, has been the most important thing.”
Stephen Keogh, Managing Partner
Sellors Solicitors
Our Story
The Challenge
Stephen Keogh is managing partner at Sellors Solicitors. He explained why they approached ActionPoint at such a defining period.
“We were taking a big jump with two small firms suddenly becoming one of the largest law firms in the Midwest Region. We knew we would need the help of an IT partner to ensure efficiency and smooth transition. We wanted an IT team that we could trust. Ultimately, we needed a strategic partner that would guide us through everything we needed from a technology perspective. Our goal is to be at the cutting edge in terms of technology and efficiency. We know that’s the future of legal services but embracing technology was never something we excelled at. We made a conscious decision to commit ourselves fully to this goal and to building a strong relationship with our IT partner.”
The Solution
Since the partnership began, ActionPoint has helped Sellors Solicitors become a more IT savvy organisation. With the help of a trusted IT partner, this long-established law firm is undergoing a digital transformation.
Office 365 Integration
ActionPoint’s first task was to consolidate all servers into one building, which had to be done to accommodate the merger. However, once done, the next stage was to create a work environment that was less reliant on that building. ActionPoint has introduced Office365. The internal messaging system and remote access has allowed Sellors Solicitors to improve efficiency and work more flexibly.
Helpdesk
Sellors Solicitors uses ActionPoint’s ticketing system – Helpdesk. Monthly site checks are also in place to ensure IT infrastructure is running smoothly.
A Paper-Light Office
Reducing paper usage has been an ongoing goal of Sellors Solicitors. Although not yet paperless, reliance on physical documentation has decreased significantly in favour of electronic filing and sharing.
Security
Within the legal industry, security is paramount. New anti-virus protection and firewall has been installed as standard. To complement this, ActionPoint has provided guidance on security best practices. This includes a more robust password reset policy.
The Result
With the help of an experienced IT partner, Sellors Solicitors has become a more robust, technologically proficient practice. On the back of an ongoing and successful digital transformation, they have set sights even higher. When we spoke with Stephen Keogh, the development of the “on-the-go professional” and improving efficiency through technology were areas the firm remains focused on.
This belief in the power of technology has been cultivated through yet another successful partnership for the Irish law firm. According to Stephen Keogh, the benefits of this most recent partnership go beyond IT expertise. “Improvements in technology aside, what has been critically important, has been working with an IT partner that we can trust to guide us in a very assured and competent manner. We wanted a strategic IT partner that could tell us what we needed, when we need it and where we need to invest. Building that type of relationship, for us, has been the most important thing.”
Sellors Solicitors
Approx. 40 Staff
2015
Helpdesk, IT Consultancy,
Office 365 Integration, Business Continuity, IT Security,